Terms and Conditions

All goods sold by the NZ Model Railway Guild are despatched as soon as possible.  This is a voluntary group and there may be occasional delays with despatch.

Goods are despatched on the basis that the worldwide postal organisations will safely deliver your order.  While we cannot be held responsible for lost or damaged goods, for the most part we will endeavour to replace them for you whether the problem is caused by the postal services, by us or the weather, or eaten by the dog.  Just contact us via the “Contact Us” page on this website.

We might ask  you to return the damaged goods to us first.

Please note that all prices on this website are in New Zealand Dollars (NZ $). 

The price advertised might not be the same price charged to your credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.